66rwin Privacy Policy

1. Introduction

1.1 This Privacy Policy ("Policy") describes how 66rwin ("the Company", "we", "us", "our"), operator of the platform available at https://66rwin.app, collects, processes, stores, and shares personal data relating to registered players and site visitors ("you", "your").

1.2 We are committed to handling your personal data responsibly, transparently, and in accordance with internationally recognised data protection principles, including the principles of purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality.

1.3 This Policy should be read alongside our Terms and Conditions, which are incorporated by reference. Where any conflict exists between this Policy and the Terms and Conditions, the Terms and Conditions shall prevail.

1.4 We may update this Policy from time to time. The revised version will be published on this page with an updated review date. Your continued use of the 66rwin platform after any update constitutes your acceptance of the revised Policy.

2. What Personal Data We Collect

2.1 Registration data: When you create a 66rwin account, we collect your full legal name, date of birth, residential address, email address, and mobile phone number. This information is required to open and operate your account.

2.2 Identity verification (KYC) data: To comply with our anti-money laundering and fraud prevention obligations, we may collect copies of government-issued identity documents such as your National ID Card (NID), passport, or driving licence, as well as proof of address and proof of ownership of payment methods used on the platform.

2.3 Financial data: We collect information about your deposits, withdrawals, and transaction history on the platform, including the payment methods used (such as bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, or Mastercard). We do not store full card numbers or mobile banking PINs on our servers.

2.4 Usage and behavioural data: We automatically collect information about how you interact with the platform, including pages visited, games played, bet amounts, session durations, device type, operating system, browser type, IP address, and referring URLs.

2.5 Communications data: If you contact our support team via email or live chat, we retain records of that correspondence, including any attachments you provide, for quality assurance and dispute resolution purposes.

2.6 Cookie and tracking data: We collect data through cookies and similar technologies as described in Section 7 of this Policy.

3. How We Use Your Personal Data

3.1 We use your personal data for the following purposes:

• To create, maintain, and manage your player account;
• To verify your identity and age (21+ requirement) in accordance with our Terms and Conditions;
• To process deposits, withdrawals, and other financial transactions;
• To detect and prevent fraud, money laundering, collusion, and other prohibited conduct;
• To provide customer support and respond to your enquiries;
• To send you transactional communications related to your account (e.g., deposit confirmations, withdrawal updates, security alerts);
• To send you promotional and marketing communications, where you have provided your consent to receive them;
• To personalise your platform experience and recommend relevant games or promotions;
• To analyse platform usage patterns and improve the features, performance, and security of 66rwin;
• To comply with applicable legal and regulatory obligations.

3.2 We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or unless required to do so by law.

4. Legal Basis for Processing

4.1 Contractual necessity: Much of the personal data we process is necessary for the performance of the contract between you and 66rwin — specifically, to open your account, process your bets and transactions, and provide platform access.

4.2 Legal obligation: We process identity and financial data to the extent required by our anti-money laundering, fraud prevention, and age verification obligations.

4.3 Legitimate interests: We process usage and behavioural data on the basis of our legitimate interests in maintaining platform security, preventing fraud, and improving our services, provided those interests are not overridden by your fundamental rights.

4.4 Consent: Where we process your data for marketing communications or for non-essential cookies, we rely on your freely given, informed, and specific consent. You may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Sharing Your Personal Data

5.1 66rwin does not sell, rent, or trade your personal data to any third party for their own independent marketing purposes.

5.2 We may share your personal data with trusted third-party service providers who assist us in operating the platform, including payment processors (such as the providers of bKash, Nagad, Rocket, and Upay integrations), game content suppliers (including Evolution Gaming, Pragmatic Play, Spribe, and other studio partners), identity verification services, fraud detection providers, IT infrastructure and cloud hosting partners, and customer support software providers. These service providers are bound by contractual obligations to process your data only on our instructions and to maintain appropriate security standards.

5.3 We may disclose your personal data to law enforcement agencies, regulatory bodies, courts, or other government authorities where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 66rwin, our players, or the public.

5.4 In the event that 66rwin undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to a successor entity as part of that transaction, subject to equivalent data protection obligations.

6. Data Retention

6.1 We retain your personal data for as long as your account remains active and for a defined period after account closure to fulfil our legal, regulatory, and audit obligations. Specifically:

• Account registration and KYC documents are retained for a minimum of five (5) years after account closure;
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction;
• Customer support correspondence is retained for three (3) years from the date of the last communication;
• Marketing consent records are retained for as long as we continue to send you marketing communications, plus a reasonable period thereafter as evidence of consent.

6.2 Once the applicable retention period has expired, personal data will be securely deleted or anonymised in a manner that prevents it from being linked back to you.

7. Cookies and Similar Technologies

7.1 66rwin uses cookies, web beacons, and similar tracking technologies to operate and improve the platform. Cookies are small text files placed on your device by your web browser when you visit a website.

7.2 We use the following categories of cookies:

• Strictly necessary cookies: These are essential for the platform to function. They enable features such as maintaining your login session, remembering your language preferences, and securing your account. These cookies cannot be disabled.
• Performance and analytics cookies: These cookies collect anonymous information about how visitors use the platform — such as which pages are visited most frequently and whether error messages are received. This data helps us improve platform performance.
• Functional cookies: These cookies remember choices you make (such as game display preferences) to provide a more personalised experience. Disabling them may affect the quality of your platform experience.
• Marketing and targeting cookies: With your consent, we may use cookies to deliver promotional messages that are relevant to your interests. You can opt out of these at any time via your browser settings.

7.3 Most web browsers allow you to control cookie settings, including blocking or deleting cookies. Please note that disabling certain cookies may impair the functionality of the 66rwin platform. For guidance on managing cookies in your browser, refer to your browser's help documentation.

8. Data Security

8.1 We implement a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage of sensitive data at rest, role-based access controls limiting staff access to personal data on a need-to-know basis, regular security assessments and vulnerability testing, and multi-factor authentication for platform administrators.

8.2 While we take reasonable precautions to safeguard your data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the security of your account credentials. If you suspect that your account has been compromised, please contact our support team at [email protected] immediately.

8.3 In the event of a data security incident that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay and will take prompt steps to investigate, contain, and remediate the incident.

9. International Data Transfers

9.1 As an online platform, some of the third-party service providers we work with may process your personal data in countries outside of Bangladesh. Where such transfers occur, we take reasonable steps to ensure that your data receives a level of protection consistent with the principles set out in this Policy, including through contractual safeguards with the relevant service providers.

10. Your Rights

10.1 You have the following rights in relation to your personal data held by 66rwin:

• Right of access: You may request a copy of the personal data we hold about you.
• Right of rectification: You may ask us to correct inaccurate or incomplete personal data.
• Right of erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restriction: You may ask us to restrict the processing of your data in certain circumstances, for example while a rectification request is being assessed.
• Right to object: You may object to processing based on our legitimate interests, including direct marketing.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting prior processing.

10.2 To exercise any of these rights, please contact our support team at [email protected]. We will respond to all verifiable requests within thirty (30) calendar days. We may need to verify your identity before processing your request.

11. Children and Minors

11.1 The 66rwin platform is strictly intended for players aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has provided personal data to us, we will delete that data promptly and close the associated account.

11.2 If you believe that a minor has registered an account on 66rwin, please contact our support team immediately so that appropriate action can be taken.

12. Third-Party Links

12.1 The 66rwin platform does not contain links to third-party websites for the purpose of redirecting players to external services. Game content is delivered through embedded integrations with our licensed studio partners rather than through external hyperlinks. We are not responsible for the privacy practices of any third-party service providers whose services are integrated into the platform.

13. Changes to This Policy

13.1 66rwin reserves the right to update this Privacy Policy at any time. We will publish the revised Policy on this page with an updated review date. Where changes are material, we may also notify you by email or through a platform notification. We encourage you to review this page periodically to stay informed about how we protect your personal data.

14. Contact Us

14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 66rwin handles your personal data, please contact our Data Protection team at: [email protected]

14.2 We aim to acknowledge all privacy-related enquiries within two (2) business days and to provide a substantive response within thirty (30) calendar days of receipt.